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There's more to Halfords than most people imagine. Halfords are the leading retailer for leisure and car products.With over 460 stores nationwide. And they've got an online store that lets us reach even more people. Now that's really helpful. And helpfulness is the thing that runs right through the business. In fact, it's central to everything they do. Browse the sections below to see exactly what we mean.
Visions and values
Life moves pretty fast these days. So to make sure our customers and colleagues get to where they want to be, they do everything in their power to make that happen.
It's not an empty phrase dreamed up in a boardroom. It's an ethos that drives every single person in the Halfords team - whether you're on the shop floor, under a bonnet or going above and beyond to help your customer.
How we live out our vision
- Supporting Drivers Of Every Car
Aim to be the No. 1 destination for products and services that enhance customers' use of their car. Halfords offer Car Maintenance and Car Enhancement products with in-store fitting through to the dedicated auto centres.
- Inspiring Cyclists Of Every Age
In cycling they hold the UK's No.1 position, selling around one million cycles a year. Halfords aim to build on this position by inspiring cyclists of every age and by enhancing their customers' use of their cycles wherever they trade.
- Equipping Families For Their Leisure Time
Leisure and travel solutions ranges ensure customers travel safely and can holiday with flexibility. The range includes trailers, roof boxes, tents and camping products.
That's what they do - but it's how they do it that really matters. Their vision and strategy are underpinned by a set of values.
- Think customer
- Be helpful
- Earn trust
- Inspire others
- Aim to win
- Work as a team
- Have fun
Halfords always put themselves in the customer's shoes and many of them have a passion for an area of the business they work in, whether they love cycling, cars or camping. And this enables Halfords to truly advise customers, to earn their trust. Every member of the team aims to be helpful. They want to inspire each other and work as a team. Because that's how they'll be able to win.
Working for us
Halfords aim to be the No. 1 destination for products and services that enhance customers' lives. Their product is varied and vast. Also, can boast in-store services delivered through their range of "Do It For Me" offers or through dedicated auto centres. Halfords Autocentres provide a range of services catering for the Car Maintenance market - services, MOTs through to complete vehicle maintenance packages.
In short, they aim to take the hassle out of customers lives while maintaining and growing service advantage. This makes Halfords a great place to work and provides real opportunities for career development.
Advise customers, in the stores, every day on the best products to meet their needs. And more and more they also work on cars and bikes, so customers don't have to. It's all about earning their trust and being helpful. In the Support Centre, they get to make decisions every day that impacts the business, whether it's choosing a new product line or helping to improve the performance of the stores.
Then there are the Autocentres, where some of the team started as apprentices, and others joined with experience. They all help each other to learn new techniques and get the customers' cars back on the road. And finally, they all rely on the logistics team to get everything they need to the right place at the right time.
Being a diverse and fast-moving business, they have ambitious plans for the future and every one of the team will play a part in their success. There are numerous opportunities to develop and now is a great time to join the team.