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Client Case Studies and Testimonials

Our combination of practical advice, innovative recruitment techniques and range of services means we absolutely lead our market in finding the right candidate for the right job.  We have developed our services through challenging recruitment practice, listening to you and recognising the key to business success is through our clients' people, and, as people are unique we recognise that our clients are too.  Here is a selection of where our innovative approach to recruitment and our ability to design something that really helps our clients with their needs has worked for them!

Hotter shoesFrom the the moment I met McCarthy they demonstrated to me that they really understand the principle of working in partnership with a business. Their knowledge and expertise is second to none and I know that they will be honest with us and assist in not only recruiting new talent but also ensuring we approach our recruitment in the most effective and efficient way. They are passionate about our brand and really have spent time understanding our customer service proposition, culture and values. Their approach is different and refreshing, I look forward to them continuing to deliver great results across our Head Office and Store teams

Paul Hayes
CEO - Seasalt Cornwall                                                                             

Hotter shoesMcCarthy provide a complete outsource support for our recruitment. They provide all levels of management and customer advisor teams for all stores and critically for our new store opening programme; which will see 20 stores open this year.  McCarthy provide an end to end service which is hassle free and extremely cost effective - they really feel like an extension of our business.  In addition to sourcing and placing great candidates with us they have also assisted with designing assessment material, role profiles, job descriptions, recruitment processes and advertising materials - they truly have a consultancy approach which ensures they add value throughout Hotter.  Nothing is too much for the Team at McCarthy, they are available 24/7, are responsive and work with pace; they mirror our values and culture.  From the first contact I had with them it was obvious that they were different to other agencies in that they were always looking at ways that we could improve our recruitment success and essentially save costs at the same time. I think what really stands out to me is that normally when you are provided with a cost effective solution it effects service, however, with McCarthy the ratio from CV to placement remains at 1:2 and their efficiency and understanding of their customer's needs is first class. They are dedicated, honest and I would not hesitate in recommending them to anyone and especially to retailers who have a significant volume requirement and need a business that they can absolutely trust and rely upon to deliver what they promise.

Amanda Ballance
Retail Support Manager - Hotter Shoes                                                                             

I am responsible for store across the UK, the retail functions and the teams that work within the stores. When we open a new store in a new town because we are doing recruitment in large numbers in a short period of time the biggest challenge for us is retaining the quality. Since working with McCarthy the quality of staff we now get coming through our doors are all people that are passionate about customer service but without question passionate about the outdoors witch is key to our business. The quality of teams that we have been able to recruit has been a real contributory factor to our new stores hitting the ground really quickly and exceeding our targets particulary within those early weeks.

John Hinde
Retail Director- Go Outdoors

I just wanted to say a big thank you for filling the vacancy in our Commercial Team. Having previously tried several times to recruit the role using our internal HR, without success, the whole process was much faster and more effective than we expected. It makes me wonder why we didn’t go straight to your company in the first place, rather than waste valuable time. The candidates you put forward were all top quality, which obviously resulted in us accepting two people rather than the one we originally planned. I especially like the way McCarthy were able to understand the key behaviours we required and show us candidates from outside our sector that ordinarily we never would have found. In my view this has resulted in a better calibre of applicant with skills and experience of commercial channels still emerging in our industry. I would have no hesitation in recommending you or McCarthy Recruitment to another company and we will certainly be in contact over future roles. Well done and thanks again, Matthew.

Matthew Booth
Managing Director - Booth Ventures

We started to work with the McCarthy team 2 years ago when my Area was experiencing a huge expansion and we had exhausted our pool of internal candidates. We had only used agencies infrequently so I was cautious and a little cynical about what they could offer. From the beginning of the relationship with McCarthy it was clear that their partnership approach was more than just words and that they had a real passion for understanding what my needs were and working within the Aldi structure and processes. I am not an easy person to please and have exceptionally high standards, additionally, at this time I had an urgent need. The team’s response was exceptional, they were keen to see where they could add value and as the attended the first assessment centre it meant they had an excellent grasp on what I wanted from my store management team, they understood the brief and this translated that into them providing great candidates. This service has continued and unlike other suppliers the stream of candidates has been consistently good, proving that they can deliver a longer term people strategy and don’t just run out of easy fill candidates from their database. It was obvious that McCarthy take the time to be proactive in their search for candidates including undertaking extensive headhunting. I would highly recommend McCarthy, they are straight forward, understand retail and are very human to talk to.

Sam Wright
Store Operations Director - Aldi

Engaging McCarthy as our ‘go to’ agency since our rebrand has not been a decision that I have regretted once as they have truly delivered in every way against the promises that they made us when at our first meeting with them. As a business we have been driving a strong cultural change over the past 18 months and McCarthy have worked closely with us to understand our business and work with us during that change process. Through developing true business partnerships with each of our Regional Managers and HR Business Partners they are able to deliver what we need when we need it. The McCarthy Team have placed across our business from Store Management roles, to Home Flooring Surveyors as well as supporting us with finding talented Regional Managers and filling Head Office roles as well. McCarthy deliver by listening and doing what they promise, they are straight talking and understand that there service has to deliver a return on investment. They go above and beyond and we have a honest, challenging and trusted relationship and refreshingly this works both ways. The quality of the candidates McCarthy have been able to source for us has surpassed those that we have been able to find ourselves and additionally, they have even managed to fulfil what we would consider ‘hard to fill’ vacancies without fail. I have thoroughly enjoyed dealing with Kate, Ian and our designated Account Manager who is always on hand and never fails to pick up the phone to us no matter what day or time. I would highly recommend McCarthy as a recruitment partner.

Lyn Rutherford
HR Director – Carpetright

McCarthy Recruitment were instrumental in sourcing high calibre candidates for some of our store openings last year as well as undertaking general ad hoc recruitment in Head office and Store and Area Management for us. When looking for a provider there was plenty of choice available, however, we chose McCarthy as not only was their ‘Runner’ (new store opening) package extremely cost effective but additionally, their knowledge of the Retail market and ability to access high calibre candidates is unparalleled. In addition, we have also used McCarthy to assist with the rewriting of our assessment material and used them for a number of consultancy projects, for example, Kate trained our Store Management Team on competency interviewing which really demonstrated McCarthy’s commitment to our overall working partnership. As a business we are very specific about our brand and the staff we take on to represent the Pure Collection ranges in store, as such our providers need to adhere to very specific standards. McCarthy took time to truly understand what we were looking from in both skills, experience and behaviours and sent us candidates over who were bought in to our business and well suited to our brand. McCarthy delivered our store openings promptly, effectively and professionally. I felt we got a first class service at an extremely competitive rate and would not hesitate to recommend them as a recruitment partner.

Ingrid Glasby
Retail Director - Pure

McCarthy’s experience in the recruitment market and their knowledge of the market ensured that they were able to offer a well thought thorough, planned and relevant approach to delivering the right candidates. Their results were as always second to none.

Carole Donaldson
Personnel Operations - John Lewis Partnership

I quickly realised that McCarthy’s commitment to partnership and delivering a quality service was something that would set them apart, and they have gone on to prove this is simply the way they work all the time. They understand our business and everything we need in our people, however are also not afraid to challenge and work with us to add value to our processes which has set them apart from other recruiters we have used. They have become an extension of our brand and a team we can trust in to deliver for us every time.

Kevin Davies
Talent Partner - Sainsbury's

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