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Part Time Duty Manager - Llandudno

Michelle Harrison

PART TIME DUTY MANAGER

£14,000-£16,000 pro rata + EXCELLENT BONUS AND BENEFITS

Our client is a market leader within their sector and one of the UK's top retail groups. Their aim is to deliver exceptional service standards both to the customer and their colleagues.
We need people who can offer the ultimate in customer service to join our teams. In return we can offer a career with opportunities and progression within an excellent working environment.

The role for Part Time Duty Manager is to support the Management Team. You will also need to be hardworking, inspirational and have previous retail experience at Duty, Supervisor or Department Manager level. There is a strong focus on investing in their employees, with a strong commitment to training and developing their staff.

RESPONSIBILITIES

Responsible for the deployment of customer facing colleagues through the effective use of staff planner scheduling in line with agreed budgets
Ensuring a safe environment and providing cover to the management team
Discuss individuals training needs with team members and, working with the management team, implement training plans to develop a fully skilled and flexible team
To be responsible for processing the monthly payroll including accurate preparation of all payroll forms and letters
Liaise with finance on all payroll matters providing monthly reports as required
Setting up and maintaining accurate UK employee records
Ensuring the delivery of an internal training provision
Liaising with line managers to identify training needs
Ensuring the Personal Induction Plan contains good quality, up to date organisational information
Maintain and monitor Health and Safety in the work place

ESSENTIAL SKILLS/EXPERIENCE

Involvement in payroll and HR administration/Support
You will be extremely customer focused
Previous Involvement in Retail Duty Management
An ability to work to tight deadlines
Demonstrating excellent organisational skills with an ability to plan and prioritise
Able to communicate clearly and with confidence at all levels
Demonstrating a commitment to quality and an eye for detail
Able to use IT systems proficiently (Word, Excel, email, internet and databases)
Excel through teamwork
Have an enthusiastic and energetic approach to work
Able to plan and prioritise having the ability to get through your work load each week
Logical, passionate and determined in your approach
Good people management skills

This is a great opportunity for a Retail ambitious to seek a new challenge. You will have drive, able to deliver and demonstrate true passion and the very highest standards. As a Part Time Duty Manager you will preferably have experience of retail

Please call us if you are interested in finding out more or feel free to pass our details on to anyone you think may be interested in this role.
Earn £100 cash referral reward if you recommend someone to us!

Contact our dedicated recruitment hotline on 0161 828 8723 or send your CV to homebase@mccarthyrecruitment.com

HR Manager - Manchester

Michelle Harrison

HR MANAGER - BLUE CHIP RETAILER

THE ROLE

Managing the HR function and working with and supporting the General Store Manager to achieve key performance indictors and the smooth operation of the store. Creating, managing and delivering the Store HR Plan, in line with HR strategy and agreed targets to achieve agreed HR performance measures.

KEY RESPONSIBILITIES

Supporting the General Manager and management team to drive increased engagement across the store
Supporting the service culture within the store in conjunction with Service and line managers
Facilitating the development of the management team to maximise potential
Supporting the General Store Manager with succession planning and performance management
Supporting line managers to integrate new employees
Facilitating the development of store teams through LDF
Providing information and analysis and identifying solutions to improve business performance
Supporting store teams in employee relations issues and ensuring teams are treated in line with our values
Being a champion of diversity and change within the store
Ensuring legal compliance to statutory training requirements
Driving accurate deployment of store teams in conjunction with the General Store Manager
Supporting store recruitment to meet operational needs
Ensuring accurate and effective administration of payroll and managing the staff cost process
Ensuring that all other HR processes operate in accordance to policy and procedures through effective leadership of the store HR team

IDEAL CANDIDATE

Experienced HR manager, in a retail environment.

Energetic, "can do attitude", positive, has presence, ambitious, challenging, strong and committed work ethic, wants to "make a difference", rapport builder, gets on with it and "loves what they do"!

This is a fantastic opportunity to work for a retailer that has a passion for its people and has a reputation for being a true market leader.

HR Manager - Manchester

Michelle Harrison

HR MANAGER - BLUE CHIP RETAILER

THE ROLE

KEY RESPONSIBILITIES

Supporting the General Manager and management team to drive increased engagement across the store
Supporting the service culture within the store in conjunction with Service and line managers
Facilitating the development of the management team to maximise potential
Supporting the General Store Manager with succession planning and performance management
Supporting line managers to integrate new employees
Facilitating the development of store teams through LDF
Providing information and analysis and identifying solutions to improve business performance
Supporting store teams in employee relations issues and ensuring teams are treated in line with our values
Being a champion of diversity and change within the store
Ensuring legal compliance to statutory training requirements
Driving accurate deployment of store teams in conjunction with the General Store Manager
Supporting store recruitment to meet operational needs
Ensuring accurate and effective administration of payroll and managing the staff cost process
Ensuring that all other HR processes operate in accordance to policy and procedures through effective leadership of the store HR team

IDEAL CANDIDATE

Experienced HR manager, in a retail environment.

Energetic, "can do attitude", positive, has presence, ambitious, challenging, strong and committed work ethic, wants to "make a difference", rapport builder, gets on with it and "loves what they do"!

This is a fantastic opportunity to work for a retailer that has a passion for its people and has a reputation for being a true market leader.

STORE MANAGER - BIRKENHEAD

Michelle Harrison

STORE MANAGER - £25,000 to £30,000 plus fantastic bonus and benefits package

OUR CLIENT

This market leading high street retailer is family run and is only 25 years old yet enjoys a 40% share in a very competitive UK market place and has growing portfolio of around 1,400 stores globally. This company majors in world-class customer service, fantastic training and development, its ‘family feel' culture and offering its customers state of the art products, in line with latest designs and trends. It has been voted the most trusted brand in its sector consecutively for the last 8 years.

Their unique structure allows managers to have the security and stability of a large, growing business, whilst enjoying the autonomy and input associated with running an independently ran retail store. Ultimately this company is looking to recruit a passionate and dedicated manager to join their team to continue the growth of this fantastic brand. Unrivaled and unique opportunities await the right person.

KEY RESPONSIBILITIES

Driving excellent customer service throughout the team at all time
Working closely and in partnership with the technical teams within the business
Training, coaching and developing all team members
Ensuring that the store and team achieve all KPI's
Commercial awareness
Attention to detail
Team communication regarding all company matters
Maintain store and visual merchandising standards to the highest possible levels
Ensure that product knowledge is of the highest possible level in order to drive sales

IDEAL CANDIDATE

Management within in a one to one service environment
Accustomed to motivating people through leading by example
Passionate about meeting customer expectations
Ability to meet and exceed targets
A talented team player, able to motivate and create a great team environment
Ability to inspire your team to deliver exceptional standards
Ability to solve problems; detail orientated; proactive and organised
Our client looks for employees that have passion, vision and competitiveness

The Future looks Bright

Although the company is the market leader with over 600 stores in the UK alone and continues to grow in it is not resting on its laurels or taking anything for granted. They are investing heavily in developing its business further and is aiming for 50% market share in the near future through organic growth.

DEVELOPMENT

Training and development is essential to the success of our client. They invest significantly in ongoing in-house and external training for all its staff and managers. The rewards will include genuine career opportunities, structured development plans, a real chance to have a direct impact on the success of the brand and in the longer term the opportunity to have a stake in your own business.

THE ROLE

You will ideally have experience working in a one to one customer service led retail environment. The prerequisites for the role are passion, drive and determination, along with the constant strive to bring out the best in yourself and the people around you. This is a fantastic opportunity to make a real difference in a unique retail company.

Deputy Store Manager - Brighton

Michelle Harrison

Deputy Store Manager

Up to £28,000 + Benefits

THE ROLE

As the Deputy Manager, you will be tasked with supporting the Store Manager in ensuring that your team is motivated, developed and ensuring that the service goes the extra mile for our customers. Of course, you'll drive sales and deliver the kind of store performance that's taking every part of the business from good to great. But you'll also know that what makes a great manager is integrity, energy and the ability to lead by example.

Our client wants managers to reflect the stores themselves - which is why fun, bright and friendly personalities always shine. Show us you're proficient at retail management and prove you've got plenty of ambition, and we'll reward you with a career you'll want to shout about.

IDEAL CANDIDATE

You will need to be a talented retailer with a passion for customer service, people management and a strong desire to succeed. Our client has a range of stores and as such can offer the opportunity for progression throughout the company.

Have a genuine passion for setting and achieving high store standards
Experience a highly customer-focused environment.
First class communication skills
Ability to identify and resolve problems
Excellent coaching and people management skills
Ability to prioritise all key functional areas within the retail business
Good analytical skills
Stock control management
Experience in fashion desirable but not essential

OUR CLIENT

Our client is a well known, high street retailer recognised for choice and value on great fashion products. They are looking to expand their store teams with strong, passionate managers willing to drive their brand forward. Their combination of quality, branded fashion and passion has ensured our client one of the most visible and successful names in high street retailing. They strive to create a culture that promotes continuous personal development and the pursuit of individual and business excellence.

ABOUT US

This is McCarthy Recruitment and it is retail recruitment like you've never seen it before. We are founded on a solid understanding of our clients business and your needs with a service that is simply second to none. As specialists in sales and retail recruitment across the UK and Ireland we can help you climb the career ladder.

With opportunities across all levels and sectors across the retail market place, including head office, food, non-food, HR, high street and department stores we can ensure that we have a role that will suit you. So call us today for a confidential chat.

OVERSEAS STORE MANAGER - QATAR

Michelle Harrison

EXCELLENT OVERSEAS OPPORTUNITIES - QATAR

STORE MANAGER - QATAR

THE ROLE

A successful Store Manager for Berluti will need to be well experienced in fashion retail and understand what it takes to truely be an ambasador for a brand. Customer experience is paramount in order to create an experience that sets the brand apart from any other.

MAIN RESPONSIBILITIES

Increase store performance : responsibility on the results of the store
Management of the sales staff: manage the team and organize the work in the store
Management of daily activities : manage all operations needed in order to run the store properly (product orders, storage organization, accounting, cash reconciliation) and maintain the store at the quality level required by Berluti on the selling floor (windows, merchandising) but also at the back office and in the stock
Representation of Berluti: build and develop a regular clientele faithful to the brand; participate as the ambassador of the brand at all public events that could promote the image, the name and the Berluti products. Work in collaboration with the Communication Manager and Retail manager (Paris headquarters) and be proactive on all communication / business actions that could develop the turnover and the brand notoriety.

PROFILE

Here are the different characteristics that we take into account in order to find the ideal candidate:

Acting skills: we consider that to sell Berluti shoes is to be like "an actor" on stage. The store manager and the sales persons have to act in order to make the customer dream, and have a unique experience. The Berluti sale experience is very sophisticated and strictly regulated: the customer's needs to have the impression that they are entering into a different and magic world. At Berluti you do not simply buy shoes or accessories, you enter into the magic of a unique retail experience, at Berluti, the customer is everything. The manager needs to treat him as a unique individual and this is the reason why it is essential to find a candidate able, of course, to carry out this role.
Cultural knowledge: Berluti customers are usually educated and sophisticated and therefore demanding clients. A Berluti store manager must be able to interest the customer and communicate with them at their level, not only talk about shoes but specially be able to maintain conversation with them on any cultural subjects. To give an example we have a Store Manager in Paris who, prior to joining Berluti, was a book seller and a great culture of literature which they utilized to entertain the customers. Thus the customers are coming frequently to their store..... A Berluti Shop is not only a store; it is almost like a Club.
Public relation skills: Our Store Managers need to know their customers. It is very important for them to be part of the social life and establish a special relationship (while keeping professional distance) with their customers even outside of the store, attending some dinners, receptions, etc. This is the public relation aspect, a key aspect for Berluti. If the successful candidate could be part of a private club for example, and thus be able to communicate around Berluti and promote the image of the brand. Our employees are our key ambassadors.
Selling skills: in addition he will have well honed selling skills. Especially be able to understand who the person is he/she has in front of them. Be able to recognize and predetermine what the customer desires. He does not need to have a specific sale shoes experience. He must be able to grow his sales associates in the Berluti sales technique, motivate them and transmit the messages of Olga Berluti.

OVERSEAS AREA MANAGER - DUBAI

Michelle Harrison

EXCELLENT OVERSEAS OPPORTUNITIES IN DUBAI

AREA MANAGER - BEAUTY, FASHION & GIFTS - DUBAI

THE ROLE

The Area Sales Manager is responsible for overseeing the operations of the assigned brands; supervising the entire chain of ordering, distribution and retail. The Area Sales Manager looks into the brand performance, represents the brand owner and links the group management to the brand owner and the sales teams. She/ he is also responsible for setting targets, ensuring the right standards are implemented across the sale points keeping in line with the brand and group expectations.

MAIN RESPONSIBILITIES

Define the sales and investment budgets per brand and country
Define expenditure and investment budgets per brand and customer
Manage the P&L for the brands at hands
Prudently manage the organization's resources within budget guidelines
Know and inform of the brands' strategy and promote the brand within the given countries
In conjunction with Marketing, be responsible for ensuring the full implementation of the "appropriate" (well-suited and well timed) and agreed upon marketing strategies and programs
Follow-up on the implementation of the strategy during distribution, including pricing
Work together with the Marketing team to forecast existing lines, novelties and promotional items
Agree on a yearly calendar of sales and defined shipment schedules with the distributors (Sell-In)
Follow up periodically on the wholesales figures per line / brand and stock at hand(Sell-Out)
Reconcile Wholesales figures with sell-in figures and distributors closing stock against forthcoming sales projections
Manage potential shortages, review orders and inform distributors and clients on the status
Ensure continuous update of system data entry for orders
Keep informed about ongoing distributors' shipment details
Monitor weekly status of all maintained system Back-Orders.

BENEFITS

Salary is tax-fee
Annual bonus
Incentive schemes based on targets
Medical and life insurance
Round trip tickets to home country once a year
30 days paid leave

OUR DIFFERENCE

McCarthy is different. We don't just say this for effect - we're totally committed to providing a professional and personalised recruitment service of the highest quality. We are different in the way we work with our clients and candidates. Different in the way we work with each other.

And also, because we are a strong, committed, totally connected team that pulls out all the stops we are able to offer a quality service that's second to none.

We provide our candidates with a consultative, honest, high quality and efficient service which develops long term relationships ensuring we become the preferred consultancy for all our clients and candidates. We pride ourselves on understanding people - we are real, we get to the real you and we will get you real results. But then, put simply - It's the way we work.

Part Time Duty Manager - Ayr

Michelle Harrison

PART TIME DUTY MANAGER

£14,000-£16,000 pro rata + EXCELLENT BONUS AND BENEFITS

RESPONSIBILITIES

Responsible for the deployment of customer facing colleagues through the effective use of staff planner scheduling in line with agreed budgets
Ensuring a safe environment and providing cover to the management team
Discuss individuals training needs with team members and, working with the management team, implement training plans to develop a fully skilled and flexible team
To be responsible for processing the monthly payroll including accurate preparation of all payroll forms and letters
Liaise with finance on all payroll matters providing monthly reports as required
Setting up and maintaining accurate UK employee records
Ensuring the delivery of an internal training provision
Liaising with line managers to identify training needs
Ensuring the Personal Induction Plan contains good quality, up to date organisational information
Maintain and monitor Health and Safety in the work place

ESSENTIAL SKILLS/EXPERIENCE

Involvement in payroll and HR administration/Support
You will be extremely customer focused
Previous Involvement in Retail Duty Management
An ability to work to tight deadlines
Demonstrating excellent organisational skills with an ability to plan and prioritise
Able to communicate clearly and with confidence at all levels
Demonstrating a commitment to quality and an eye for detail
Able to use IT systems proficiently (Word, Excel, email, internet and databases)
Excel through teamwork
Have an enthusiastic and energetic approach to work
Able to plan and prioritise having the ability to get through your work load each week
Logical, passionate and determined in your approach
Good people management skills

Regional Business Manager - Scotland

Michelle Harrison

Regional Business Manager

£45-60,000 pa + exceptional bonus package.

Fully expensed company car, BUPA healthcare, contributory pension and life assurance. 25 days holiday, laptop and mobile phone.

Job summary

Our client is a market leading fashion brand which is renowned for their culture and unique position in the market place. Due to continued success they are currently experiencing huge growth.

We are looking for an experienced Regional/Area Manager with a strong customer focus who can deliver further successes through in store teams. They are an aspirational brand who is seen as an integral part of their customer's lifestyle and as such you will be an ambassador for the business leading from the front.

With over 600 stores UK wide, you will be responsible for 25-30 stores in an established area. Proven experience of delivery, man management and influencing retail teams to deliver success are essential.

The business is fun and quirky and as such you will be outgoing, inspirational and engaging with the ability to continuously develop yourself as well as your team. In return they offer a very competitive salary and market leading bonus, with a great discount scheme for employees. You will also have the opportunity to work for a company that truly value their people, promote integrity and will strive to develop your career to its full potential.

To apply for this position you do NOT need to have previous fashion experience, however it is essential that you have previous retail multi site experience.

Regional Business Manager - Essex

Michelle Harrison

Regional Business Manager

£45-60,000 pa + exceptional bonus package.

Fully expensed company car, BUPA healthcare, contributory pension and life assurance. 25 days holiday, laptop and mobile phone.

Job summary

Our client is a market leading fashion brand which is renowned for their culture and unique position in the market place. Due to continued success they are currently experiencing huge growth.

Design Consultant - Croydon

Michelle Harrison

SALES OPPORTUNITIES - BLUE CHIP RETAILER - DESIGN CONSULTANTS

£15K Basic Salary + Commission ....OTE £40K

Opportunities across Devon & Cornwall

If you are a strong sales individual and enjoy a targeted sales environment then this could be for you!!! Are you sales hungry? Have you got confidence in your ability to sell?

You might already be in a sales job, or looking to move beyond 'the hard sell'. Whatever your selling background, if you're fired up by the idea of helping people turn their dreams into reality, and possess creative flair and first class communication skills, have a look in to current Design Consultant opportunities.

The role involves providing an advice and design service to our client's customers, whether in their homes or in-store. The key factor is that you'll need to be available at times that best suit the customer.

The support you'll receive, from our clients award winning CAD system, to the dedicated customer service centre means you're set up to succeed. Whether your design experience is in kitchens, bedrooms, bathrooms or conservatories, you'll find their fantastic range of products and truly market leading services (including finance and installation) help their customers create homes to be proud of.

THE ROLE

You will be responsible for driving sales and maximising customer conversions in our kitchen, bathroom and conservatory departments. You will be given full product training so previous experience is not essential - all that will be required is a passion for sales and driving revenue through providing excellent customer service.

KEY RESPONSIBILITIES

Contributing to and driving showroom sales by effectively driving sales
Achieving all sales targets and converting leads
Development & negotiation of sales
Customer Service Champion ' putting the customer first' through a customer driven approach to sales
Designing kitchens, bathrooms etc to customers expectations (training will be given)

IDEAL CANDIDATE

You will be a passionate individual with a background in a sales and targeted environment.

Possess exemplary customer service skills
Natural Sales ability
Leader and motivator
Sales professional
Track record in achieving sales targets and driving profitability
Great organisational capabilities and the ability to pay great attention to detail
Self motivated
Team player
Professional image

BENEFITS & REWARDS

B&Q rewards its managers and their teams with an exceptional range of benefits, including:

Competitive salary and annual merit reviews
World Class management bonus scheme
Competitive Commission Structure
Mileage allowance
Store Team Bonus
Kingfisher Pension Scheme
Life assurance
Kingfisher Share save Scheme
6.6 weeks' paid holiday
Kingfisher Discount Card - 20% discount in B&Q stores
Range of preferential discounts on selected major products and services, e.g. BUPA, cars, motor insurance, holidays, etc.
Wide ranging opportunities as B&Q continues to open stores across the UK, Republic of Ireland and internationally
Strong commitment to training and developing people

HR Manager - Northern Ireland

Michelle Harrison

HR MANAGER

THE CLIENT

With over 310 stores nationwide and an exciting programme of store openings, our client is looking for the 'right type' of individuals to help them build on their success. They are currently seeking a HR Manager to work in partnership with the Divisional HR team and Regional Manager to deliver HR activity which raises line capability to create a high performance organisation with particular emphasis on resourcing, employment relations, succession planning and management of attendance and labour turnover.

IDEAL CANDIDATE

Ideally graduate membership of, or studying for, the CIPD
3 years multi site HR experience, ideally in retail
Sound understanding of the Employment Rights Act and associated legislation
Detailed understanding of performance potential matrix
Sound commercial acumen
Technically proficient and competent on PC (Excel and Word)

IDEAL BEHAVIOURS

Energetic, "can do attitude", positive, has presence, ambitious, challenging, strong and committed work ethic, wants to "make a difference", rapport builder, gets on with it and "loves what they do"!

Personal Shopper - Dublin

Michelle Harrison

EXPERIENCED PERSONAL SHOPPER - DUBLIN

COMPETITIVE SALARY & BENEFITS

OUR CLIENT

Our client is now offering an exciting new personal shopping service which will deliver a unique and exciting customer experience for the style savvy shopper.

THE ROLE

Are you an experienced Personal Shopper, with a keen "eye for detail", trend aware, and have a good understanding of the fashion and retail industry enabling you to maximise sales? Do you want to work for a major style authority and one of fashion's biggest success stories on the High Street, whose brave and irreverent approach to style has captured the imaginations of fashion-conscious shoppers and industry insiders alike?

KEY RESPONSIBILITIES

Offering the highest level of customer service with genuine passion and enthusiasm for the Brand
Building a strong client base through networking opportunities
Carry out appointments with a variety of clients - tailoring the service to their individual needs and style
Meeting set targets on sales to drive the success of the department
Carry out Press interviews and Photo shoots to promote the service in a positive way
Build great relationships with the head office brand departments and the store team to support future and client needs
Line management of Personal Shopping Assistant, coach and develop where needed
You will have
High level of customer service experience in a similar environment
Ideally Personal Shopping experience in a fast paced fashion environment
Ability to build a strong client base
Proven advanced sales techniques in this area
A strong sense of style, and an ability to interpret that of others
Good time keeping skills
If you believe you have the relevant skills and experience then we would love to hear from you

Retail Store Manager - Egham

Michelle Harrison

RETAIL STORE MANAGER

THE ROLE

You'll be responsible for helping drive forward a real revolution in forecourt retail and lead a team of between 15 and 35 Customer Service Assistants. The standards you set for customer service levels will be impressive. As will the slick way you run operations. From recruiting the best people, to keeping stock at just the right levels, and driving wastage down to a minimum, you'll push up sales and increase profits. (Not least by planning and implementing a successful store sales plan that incorporates all BP initiatives.) What's more, you'll continually look to drive up standards, by being a great coach - and using invaluable management information. You'll also be expected to manage Health and Safety and Employee Relations issues on site.

In short the budget and profit of the store - and the happiness of your staff and customers - will all be in your hands. You've already proved, through your experience in a retail management role, that you're a diplomat, salesperson, motivator, logistics whiz and entrepreneur all rolled into one. Now be part of an exciting new venture that will permanently change the nature of forecourt retail.

IDEAL CANDIDATE

Experience of Retail Management, in food retail, would be an advantage, although any retail management background will be considered. Ideally you will naturally demonstrate a lively and energetic personality and a passion for working in a fast paced retail environment.

Genuine desire to achieve results through the management of others
Drive and ability to manage others effectively
Have a genuine passion for setting and achieving exceptional retail store standards
Problem solving and decision making
Effective planning and time management
Passionate about driving sales
Understand own key performance indictors and how to drive the commerciality of a retail store
Strong communication skills
Strong people management and coaching skills

Ideally you will have previously had key holder experience although this is not essential.

Minimum requirements for this role are:

to be 18 or over
legally entitled to work and be resident of the UK
have a full, clean driving license
to have no unspent criminal convictions

WORKING FOR BP

BP is a major global player. Every day, they serve around 13 million customers in more than 100 countries across six continents. BP see their retail brand as a vital part of our future growth and success. Their forecourt business is already going from strength to strength as they've bought in a succession of innovations. For example, the Wild Bean Cafés, where customers can pick up everything from a freshly ground coffee, tempting sweet treats and mouth watering savouries, are becoming increasingly popular.

Combine this with their Ultimate Fuels, and BP's multi-branded impulse offer and you'll see the secret of BP's success. In 2006, they won both the National Convenience Chain of the Year, and Forecourt Retailer of the Year in the Retail Industry awards. Just as importantly, in the CTP awards - voted for by the shoppers themselves - BP pulled in a whole host of accolades.

BP AND M&S

BP Retail are always trying to innovate - to bring better and better products to people on the move. And there can be few brands that offer more delicious - even sumptuous - food than Marks & Spencer. M&S Simply Food is the ideal fit for people on the go, bringing customers food of the very highest quality, and transforming the forecourt retail experience.

Marks and Spencer is one of the UK's leading retailers of clothing, food, home products and financial services. They employ 68,000 employees in 30 countries, have more than 500 stores and serve tens of millions of customers each and every week. Their aim is to take their food out to more locations making it easily accessible for their customers.

TRAINING AND BENEFITS

Only the best will do for M&S and BP customers. So your training will be second to none. Of course, BP are equally passionate about giving their people the best rewards - hence the extensive benefits package you will receive. It's a very exciting new venture with M&S and as such, BP are determined to make it a big success. They we'll be giving you the very best training, to ensure you've got all the tools you need to be a great member of the management team in one of their new stores.

When you start, you will be placed in a training store for 12 weeks - which means you'll have the benefit of an experienced manager on hand whilst you get to grips with new systems and find your feet. BP also provides you with cutting edge, interactive E-Learning, which hosts a suit of courses that will provide you with the legal know-how to do your job. Finally, every month BP give you a review, to check your progress, which will be supported by one to one coaching from a Field Trainer.

Of course, as you continue to work, there'll be plenty more development opportunities in the pipeline. As you'd expect from a company of BP's size and reputation, they take care of their people with great benefits. You'll have the chance to earn a bonus every quarter, which will be based on the performance of your site. They will give you 23 days' holiday a year (increasing to 25 days after 4 years). What's more, you can join their pension scheme the moment you start work. When you contribute 2% of your salary, BP will contribute between 5% and 8% depending on how long you've been in the scheme.

BP will also give you great financial services, insurance and lifestyle benefits. From discounts on home, motor and travel insurance to employee health insurance from as little as £13.75, you can be covered for less. Then there are all the lifestyle perks. Like low cost membership of Fitness First Health clubs, UK hotel breaks with up to 70% off, and a 20% discount on tailoring services. Not to mention discounts on toys, flowers, wine, pictures and car hire.

It all adds up to one of the best benefits packages around!

Regional Business Manager - Cornwall, Leeds & East Anglia

Michelle Harrison

Regional Business Manager

£45-60,000 pa + exceptional bonus package.

Fully expensed company car, BUPA healthcare, contributory pension and life assurance. 25 days holiday, laptop and mobile phone.

Job summary

Our client is a market leading fashion brand which is renowned for their culture and unique position in the market place. Due to continued success they are currently experiencing huge growth.

Regional Business Manager - Cornwall

Michelle Harrison

Regional Business Manager

£45-60,000 pa + exceptional bonus package.

Fully expensed company car, BUPA healthcare, contributory pension and life assurance. 25 days holiday, laptop and mobile phone.

Job summary

Our client is a market leading fashion brand which is renowned for their culture and unique position in the market place. Due to continued success they are currently experiencing huge growth.

Regional Business Manager - Leeds

Michelle Harrison

Regional Business Manager

£45-60,000 pa + exceptional bonus package.

Fully expensed company car, BUPA healthcare, contributory pension and life assurance. 25 days holiday, laptop and mobile phone.

Job summary

Our client is a market leading fashion brand which is renowned for their culture and unique position in the market place. Due to continued success they are currently experiencing huge growth.

Regional Business Manager - East Anglia

Michelle Harrison

Regional Business Manager

£45-60,000 pa + exceptional bonus package.

Fully expensed company car, BUPA healthcare, contributory pension and life assurance. 25 days holiday, laptop and mobile phone.

Job summary

Our client is a market leading fashion brand which is renowned for their culture and unique position in the market place. Due to continued success they are currently experiencing huge growth.

Stock Manager - Northern Ireland

Michelle Harrison

STOCK MANAGER

Argos is a unique retailer recognised for choice, value and convenience. It sells general merchandise and products for the home from c700 (and still growing) stores throughout the UK and Republic of Ireland. In the last financial year, this retailer's sales topped £3.8 billion. This year their goal is to become the number one choice retailer for general merchandise, and be a company that's famous for its fun atmosphere and superior customer care.

Argos is part of the Home Retail Group, one of the UK's pre-eminent retail groups. They serve over 130 million customers a year through its stores and takes four million customer orders either online or over the phone. On average, 17 million UK households, or around two thirds of the population, have Argos catalogue's at home at any time. Its internet site is the second most visited internet retail site in the UK.

Very much the public face of their business, there is an Argos store within 10 miles of 95% of the UK population. A fact they are extremely proud of, as it underlines their success of their customer-focused approach to retailing.

They've always been dedicated to providing their customers with the best range of goods at the most competitive prices. Not to mention the most convenient shopping experience. This has meant they have continually evolved to improve and widen the range of services they offer. From front of store concepts, like their quick-pay kiosks, to technological innovations, such as their 'click & collect' and 'text & take home' facilities that allow customers to easily reserve goods online or by mobile, they have never been ones to rest on their laurels.

But whatever they do, they realise that they can only be as good as their people. They're the real secret to Argos's success. The ones who deliver the outstanding customer service that makes Argos more than just another shop, and keep the customers coming back for more, time and time again.

THE ROLE

A successful stock manager is the key to overall store achievement; it is a critical role that has numerous responsibilities that are at the core of the store operation. The stock room unlike most retail stores is the hub of the business and flips a standard retailer operation on its head - in Argos it is the stock room operation that directly impacts the customer service experience. This is achieved through developing a multi-skilled team that's capable of achieving exceptional put away and delivery times. That means reviewing standards and taking initiative to address stock loss and adjustment levels. Secondly, at the collection point you'll drive high levels of profitable sales by exploiting opportunities as they arise. Plus of course you'll constantly monitor and challenge best practice methods to improve business efficiency.

When you are deputising for the Store Manager, you'll be overseeing both the stock and customer service teams. That's where your flexible management style will come into its own. Ideally you will be process driven, committed to engaging your people, passionate about service and have a great attitude to delivering the best all the time, every time.

KEY RESPONSIBILITIES

Responsible for managing the stock ordering, receiving, SAP and administrative functions in order to meet stock holding and availability targets
Deputise for the store manager
Ensure high levels of customer service
Maintain the highest levels of profitable sales
Manage the overall stock replenishment process
Proactively manage out of stock processes and fully investigate all out of stocks to satisfactory conclusion
Action all stock moves in an accurate and timely manner
Release stock deliveries within agreed timescale to support the retail operation
Management and development of the store team to deliver exceptional standards
Team management, motivation and development
Actively manage the Customer Experience by undertaking overall Duty management responsibility in the Store Managers absence
Effectively utilise and implement Fast, Friendly and Efficient initiatives within areas of responsibility
Review standards in the stockroom taking action as required to comply with all appropriate areas of stock loss initiatives and store operating standards
Manage the team through effective use of the performance management cycle (set objectives, ongoing coaching, monitoring and reviewing performance, and support individuals in producing Personal Development Action Plans)

IDEAL CANDIDATE

An influential leader who brings demonstrable success in both stock and people management
You're adept at prioritising and organising workloads making effective plans when faced with tight deadlines
You're the sort of person who can solve problems on the run with logical thinking
Your hands on approach is an inspiration to those around you
Commercial acumen and exceptional housekeeping standards are essential
Enjoys meeting targets and takes pride in maintaining the corporate image of the company
Self-developer who can recruit, develop and retain staff
Possess a real passion for customer service

Part Time Duty Manager - Inverness

Michelle Harrison

PART TIME DUTY MANAGER

£14,000-£16,000 pro rata + EXCELLENT BONUS AND BENEFITS

RESPONSIBILITIES

Responsible for the deployment of customer facing colleagues through the effective use of staff planner scheduling in line with agreed budgets
Ensuring a safe environment and providing cover to the management team
Discuss individuals training needs with team members and, working with the management team, implement training plans to develop a fully skilled and flexible team
To be responsible for processing the monthly payroll including accurate preparation of all payroll forms and letters
Liaise with finance on all payroll matters providing monthly reports as required
Setting up and maintaining accurate UK employee records
Ensuring the delivery of an internal training provision
Liaising with line managers to identify training needs
Ensuring the Personal Induction Plan contains good quality, up to date organisational information
Maintain and monitor Health and Safety in the work place

ESSENTIAL SKILLS/EXPERIENCE

Involvement in payroll and HR administration/Support
You will be extremely customer focused
Previous Involvement in Retail Duty Management
An ability to work to tight deadlines
Demonstrating excellent organisational skills with an ability to plan and prioritise
Able to communicate clearly and with confidence at all levels
Demonstrating a commitment to quality and an eye for detail
Able to use IT systems proficiently (Word, Excel, email, internet and databases)
Excel through teamwork
Have an enthusiastic and energetic approach to work
Able to plan and prioritise having the ability to get through your work load each week
Logical, passionate and determined in your approach
Good people management skills

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