"Kate McCarthy and her team clearly had their work cut out for them. Their client, BP Convenience Retail, was transforming its forecourt operations, moving from the traditional fuels-focused service to a more well-rounded retail experience - complete with bringing Marks & Spencer Simply Food stores into some locations.
"Last year the oil giant was rolling out 40 new model convenience shops in Scotland, the Midlands and the South-East, which needed managers and deputy managers especially suited for the new way of doing business..."
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