Argos retail jobs

The role of a customer service manager is all about developing a culture within the store that ensures the customer is at the heart of everything they do. That means minimising queues by opening extra check-outs and engaging with customers to inform them about conveniences such as kiosks and stock checkers. Equally important is the management of your team to ensure they are as passionate about the customer journey as you are, acting on customer feedback and improving communication between departments is key to this as is training and developing the store teams. In this role you will have a key opportunity to turn any negative situations into positives and ensure customers leave the store wanting to come back and shop with us again. Your remit also includes ensuring a safe environment and providing cover to the management team when required. It's a great opportunity to run the shop floor and your main focus will be to bring all the elements together that ensure a great running store with the team in perfect harmony. Combine this with the everyday challenges you'll face and we're pretty confident that you'll never find boredom an option.