Deputy Manager - West London

Deputy Manager  - £25,000 - £30,000

OUR CLIENT

This major business are now in an extremely strong position to offer you the best possible career options available in the UK Retail marketplace at present. Our client is committed to investing in its people and offers the opportunity for successful individuals to develop their careers as retail managers. They welcome applications from all retail management backgrounds as they are open to sector.

THE ROLE

This role is to effectively manage the shop floor operations to meet customer service and sales targets through accurate and efficient management of support departments.  As the Deputy Manager you would effectively lead the store support operation to meet targets and a high level of service through efficient management of sales areas.

KEY RESPONSIBILITIES

• Maximise stock availability throughout the store
• Supporting the General Store Manager to maximise store performance through the effective management of both people and process
• Support service teams to drive delivery of the KPI's
• Regularly communicate with team through meetings and ensure that all the team are up to date on training and company procedures/policies
• Develop selling and commission culture in order to increase profitable sales
• Acting GSM as and when required
• Work within company guidelines to minimise shrinkage
• Ensure that all layout changes and range reviews are implemented
• Create links to the local community to identify and optimise sales opportunities
• Ensure optimum colleague deployment across all areas of the business
• Continually drive a high level of product knowledge
• Deliver consistently great customer service standards through living the company values and acting on customer feedback

IDEAL CANDIDATE

• Strong vision and the ability to plan for the future
• Passionate about meeting customer and company expectations
• Excellent influencing and negotiation skills
• A methodical and analytical thinker
• Have the ability to focus both on behaviours/people, task and systems management
• Strong leadership skills with experience of identifying and building up on training needs
• Commercial drive and awareness
• Gain commitment from your team and maximise contributions from others