Retail Store Manager - Chigwell

THE ROLE

You'll be responsible for helping drive forward a real revolution in forecourt retail and lead a team of between 15 and 35 Customer Service Assistants. The standards you set for customer service levels will be impressive. As will the slick way you run operations. From recruiting the best people, to keeping stock at just the right levels, and driving wastage down to a minimum, you'll push up sales and increase profits. (Not least by planning and implementing a successful store sales plan that incorporates all BP initiatives.) What's more, you'll continually look to drive up standards, by being a great coach - and using invaluable management information. You'll also be expected to manage Health and Safety and Employee Relations issues on site.

In short the budget and profit of the store - and the happiness of your staff and customers - will all be in your hands. You've already proved, through your experience in a retail management role, that you're a diplomat, salesperson, motivator, logistics whiz and entrepreneur all rolled into one. Now be part of an exciting new venture that will permanently change the nature of forecourt retail.

IDEAL CANDIDATE

Experience of Retail Management, in food retail, would be an advantage, although any retail management background will be considered. Ideally you will naturally demonstrate a lively and energetic personality and a passion for working in a fast paced retail environment.

• Genuine desire to achieve results through the management of others
• Drive and ability to manage others effectively
• Have a genuine passion for setting and achieving exceptional retail store standards
• Problem solving and decision making
• Effective planning and time management
• Passionate about driving sales
• Understand own key performance indictors and how to drive the commerciality of a retail store
• Strong communication skills
• Strong people management and coaching skills

Ideally you will have previously had key holder experience although this is not essential.

Minimum requirements for this role are:

• to be 18 or over
• legally entitled to work and be resident of the UK
• have a full, clean driving license
• to have no unspent criminal convictions

WORKING FOR BP

BP is a major global player. Every day, they serve around 13 million customers in more than 100 countries across six continents. BP see their retail brand as a vital part of our future growth and success. Their forecourt business is already going from strength to strength as they've bought in a succession of innovations. For example, the Wild Bean Cafés, where customers can pick up everything from a freshly ground coffee, tempting sweet treats and mouth watering savouries, are becoming increasingly popular.

Combine this with their Ultimate Fuels, and BP's multi-branded impulse offer and you'll see the secret of BP's success. In 2006, they won both the National Convenience Chain of the Year, and Forecourt Retailer of the Year in the Retail Industry awards. Just as importantly, in the CTP awards - voted for by the shoppers themselves - BP pulled in a whole host of accolades.

BP AND M&S

BP Retail are always trying to innovate - to bring better and better products to people on the move. And there can be few brands that offer more delicious - even sumptuous - food than Marks & Spencer. M&S Simply Food is the ideal fit for people on the go, bringing customers food of the very highest quality, and transforming the forecourt retail experience.

Marks and Spencer is one of the UK's leading retailers of clothing, food, home products and financial services. They employ 68,000 employees in 30 countries, have more than 500 stores and serve tens of millions of customers each and every week. Their aim is to take their food out to more locations making it easily accessible for their customers.

TRAINING AND BENEFITS

Only the best will do for M&S and BP customers. So your training will be second to none. Of course, BP are equally passionate about giving their people the best rewards - hence the extensive benefits package you will receive. It's a very exciting new venture with M&S and as such, BP are determined to make it a big success. They we'll be giving you the very best training, to ensure you've got all the tools you need to be a great member of the management team in one of their new stores.

When you start, you will be placed in a training store for 12 weeks - which means you'll have the benefit of an experienced manager on hand whilst you get to grips with new systems and find your feet.  BP also provides you with cutting edge, interactive E-Learning, which hosts a suit of courses that will provide you with the legal know-how to do your job. Finally, every month BP give you a review, to check your progress, which will be supported by one to one coaching from a Field Trainer.

Of course, as you continue to work, there'll be plenty more development opportunities in the pipeline. As you'd expect from a company of BP's size and reputation, they take care of their people with great benefits. You'll have the chance to earn a bonus every quarter, which will be based on the performance of your site. They will give you 23 days' holiday a year (increasing to 25 days after 4 years). What's more, you can join their pension scheme the moment you start work. When you contribute 2% of your salary, BP will contribute between 5% and 8% depending on how long you've been in the scheme.

BP will also give you great financial services, insurance and lifestyle benefits. From discounts on home, motor and travel insurance to employee health insurance from as little as £13.75, you can be covered for less. Then there are all the lifestyle perks. Like low cost membership of Fitness First Health clubs, UK hotel breaks with up to 70% off, and a 20% discount on tailoring services. Not to mention discounts on toys, flowers, wine, pictures and car hire.

It all adds up to one of the best benefits packages around!