Iceland

About us

Iceland is a unique, fast-growing British food retailing business with over 830 stores throughout the UK. Iceland sprang to life when Malcolm Walker and another young retailer decided to open a shop in order to make their fortunes.  They opened the first Iceland store in Shropshire in November 1970.  The business really took off when the two founders were fired from their day jobs and could devote more time to developing the Iceland concept.   By 1975 there were 15 Iceland stores in North Wales and the North West of England and the business has grown and grown ever since.

Iceland has always been a responsible retailer, committed to providing safe, healthy and ethically sourced food. In the 1980s and 1990s, we led the whole of the British food retailing industry in eliminating artificial colours and flavours from our products. We also respect the environment and seek to put something back into the communities where we operate by regenerating high streets, creating jobs, providing outstanding customer service and giving generous support to a range of Good Causes helping the sick and socially disadvantaged.

Working for us

Here in Iceland, you’ll find a hard-working, no-nonsense, straightforward culture. Wherever you work within our exciting, fast-paced business – whether in one of our stores or behind the scenes at our Head Office - you’ll see that everyone plays their part in our continuing success.

Our business is built on speed, energy and enthusiasm. By keeping our ideas simple, we ensure we deliver what our customers really want.

And when it comes to equality, whether you’re a customer or one of the team, you’ll never be treated less favourably than anyone else. Of course, you could be both a customer AND be part of our team, because our stores are often at the heart of local towns, which means both our customers and store team know exactly what excellent customer service looks like. They see it every day!

We know that everyone who joins us brings their own unique ideas and experience – whether they’re a retired person or have just left school – whatever their age or background, we value their contribution to our business.

Best Big Company to work for!

We have always said that Iceland is a Great Place to Work – and we are delighted that this has been confirmed by the annual Sunday Times Best Companies survey, which ranked Iceland the Number One Best Big Company to Work For in the UK in 2014. This restored Iceland to the top place it first won in 2012, and after taking second place in 2013. We climbed the Best Companies league table from sixth place in 2011, number 13 in 2010 and 14th place in 2009, the first year we were assessed. These excellent results provide authoritative, external confirmation of the results of our own regular staff surveys, which show high levels of job satisfaction throughout the company.

Our Divisions:     Retail Stores   |   Executive   |   HR   |   Head Office  |  Hospitality   |   New Stores                Our awards and achievements